1. Offer and Agreement

1.1. XL Print's offer is binding for 14 days from the date of the offer, unless otherwise stated.
1.2. An agreement is considered concluded when we have received the customer's acceptance or when XL Print has sent an order confirmation.
1.3. If the customer orders a presentation, design work or concept material, this will be invoiced separately. If the job does not amount to anything, then the work done is billed.

1.4. All offers are subject to:

• that the customer's material can be machined as provided,
• that production can be carried out as a single supply,
• that the material submitted corresponds to the basis on which the offer is based.

2. Price

2.1. All prices are excluding VAT and delivery unless otherwise stated.

2.2. Prices are based on applicable wage and material prices on the date of quotation or order confirmation.

2.3. When trading in foreign currencies, it is settled at the exchange rate on the offer or order confirmation date, subject to exchange rate changes.

2.4. The following will be billed in addition to the agreed price:

• additional work due to defective, incorrect or unsuitable material,
• corrections after the start of production,
• proofs in excess of the agreed quantity,
• overtime ordered by appointment,
• storage, handling and delivery of customer material.
• Modification or more work during assembly that is beyond the agreed time.

3. Delivery

3.1. Delivery is made by XL Print or from a subcontractor, unless otherwise agreed.
3.2. Transport is ordered as a starting point by XL Print and invoiced to the customer.
3.3. Delays due to customer conditions or force majeure-like circumstances absolve XL Print of liability.
3.4. Partial delivery can take place and be billed on an ongoing basis.

4. Payment

4.1. In case of late payment, late payment interest and any advance fees will be charged.
4.2. XL Print may stop work in progress in the event of a payment default.
4.3. XL Print may terminate the agreed payment terms at any time if the customer fails to comply with the agreed agreement.

5. Property, Copyright and Materials

5.1. XL Print holds the copyright to creative submissions, original files, designs, etc., until full payment is received.
5.2. The customer's material is stored only by appointment and can be invoiced separately.
5.3. Production materials such as plates, molds, templates, work files, etc. belong to XL Print.

6. Delay

6.1. If XL Print is the cause of delay, the customer is entitled to delivery within a reasonable new deadline. The customer is not entitled to compensation unless there is gross negligence.
6.2. Delays caused by the customer absolve XL Print of liability for the overall schedule.

7. missing

7.1. The customer must advertise immediately and no later than 8 days after receipt, with precise description of the defect.
7.2. XL Print has the right and duty to remedy the defect or to re-supply.
7.3. The customer cannot claim a proportionate refusal until XL Print has had an opportunity to remedy it.
7.4. The customer cannot complain about the choice of material if the customer has not specified what the job will be used for or for.

8. Responsibilities

8.1. XL Print is not responsible for indirect losses, including operating losses, lost profits, loss of data, etc.
8.2. Product liability follows mandatory rules in Danish law.
8.3. XL Print can use subcontractors and booklets for these as their own work.

9. Periodic assignments/subscription (if applicable)

9.1. Termination notices and price regulation are agreed separately.
9.2. XL Print may adjust prices annually based on documented cost changes.

10. Purchase Act

10.1. Danish Sales Law shall apply where the present conditions do not derogate from it.
10.2. Any disputes shall be settled by Danish law.

11. Force majeure

11.1. XL Print is not responsible for circumstances beyond our control, including machine failure, illness, fire, strike, shortage of raw materials, transport delays, etc.

11.2. XL Print informs the customer as soon as possible about the onset and expected duration of the relationship.

12. Stop or cancel task

12.1. An assignment can only be stopped or cancelled if XL Print has given its written consent in advance. This follows common practice in DI-based conditions.

12.2. If cancelled or stopped after order confirmation — but before production starts — the customer will be billed for all documented costs, including:

• graphic work, layout, interest drawing and proofs,
• materials ordered specifically for the task,
• processing, test runs or machine setup,
• project management and administration,
• any special materials or supplier fees.

12.3. If stopping/cancelling occurs less than 24 hours before the scheduled start of production, XL Print may invoice up to the full order price if:

• production time, machinery or staffing are reserved,
• materials are cut to or irretrievably consumed,
• Subcontractors are already available.

12.4. If the task is stopped during assembly or delivery in progress, full price will be billed for:

• time spent,
• driving and assembly team,
• consumed materials,
• possible waiting and futile attendance.

12.5. When cancelling custom-produced goods — e.g. Drop Paper, special printing or customer-specific formats — XL Print can invoice for the entire production, even if it has not yet started, if the item cannot be used for other customers.

12.6. Failure to approve proofs is not considered a cancellation. The order will continue on schedule unless there is a written cancellation.